Shipping & Delivery
Axol Ventures LLC
Prices, Shipping Costs, and Delivery Information
Product page prices include all applicable taxes and charges for U.S. customers. International buyers should expect that additional taxes, customs duties, and fees may apply when importing our products into your country.
The company provides worldwide shipping. Digital content carries no shipping charges, while physical shipments include applicable taxes. Final shipping costs are determined at checkout, though they won't exceed the initially displayed amount.
Returns and Warranty
Items may be returned within 30 days of receipt, with customers bearing return shipping costs. International shipping charges are non-refundable.
2-Year Comprehensive Warranty
Non-functional products within two years of purchase receive repair or replacement. The company evaluates each warranty claim on a case-by-case basis.
Key warranty terms:
- Products must return in original packaging with accessories or returns may be refused
- A 20% restocking fee applies to voluntary returns
- Damaged or unsellable items result in denial and return to customer
- Customer-caused damage, including drops or unauthorized modifications, isn't covered
- Refused deliveries or incorrect addresses incur a flat $50 processing fee
- Coverage applies only to original purchasers of items purchased directly from thyred.com or authorized resellers and is non-transferable