Privacy Policy
Axol Ventures LLC
Who we are
ThyRed is a product of AXOL VENTURES LLC, registered in Wyoming, USA.
Contact: hello@thyred.com · https://thyred.com
Information we collect
Personal information
- Name, email address, shipping/billing address
- Phone number (if provided)
- Payment information (processed by Shopify Payments / Stripe)
- Account login credentials
Website usage
- IP address, browser type, device information
- Pages visited, time spent on site
- Order history and purchase details
Customer service
- Communications with support (email content, timestamps)
- Information provided when contacting us
How we use your information
- Process and ship orders
- Handle payments through Shopify Payments
- Provide customer support and respond to inquiries
- Comply with tax and accounting laws
- Send order confirmations and shipping updates
- Marketing communications (only with consent where required by law)
- Provide, operate, and improve products and services
- Analyze and enhance website user experience
Who we share data with
Service providers
- Shopify Inc. (ecommerce platform and payment processor)
- Shipping carriers (FedEx, USPS, DHL, etc.)
- Payment processors (via Shopify Payments)
Legal requirements
- Government authorities if required by law
We do not sell personal data to third parties. In the case of a merger or acquisition, data may be transferred to the new entity.
International data transfer
Data is primarily stored in the United States. For EU/UK customers, Shopify's Standard Contractual Clauses approved by the European Commission are used for data transfers.
Your rights
- Access personal data held about you
- Correct inaccurate or incomplete information
- Delete data (subject to legal retention requirements)
- Object to marketing communications
- Restrict processing in certain circumstances
- Data portability (receive data in a machine-readable format)
California residents (CCPA): right to know what data is collected, opt out of data sales, and nondiscrimination for exercising rights.
Data retention
- Order data: 10 years (tax and accounting laws)
- Customer service emails: 3 years after resolution
- Marketing preferences: until unsubscribe + 30 days
Cookies and tracking
Essential cookies from Shopify are used for shopping cart functionality, payment processing, and order completion.
Security
- SSL encryption for all data transmission
- Shopify's PCI-compliant payment processing
- Access controls for customer data
Children's privacy
Services are not directed to children under 16. The company does not knowingly collect data from children.
Embedded content from other websites
Articles may include embedded content (videos, images, articles, etc.). These websites may collect data, use cookies, and monitor interactions with embedded content.
Changes to this policy
Updates will be posted with a revised date. Significant changes will be emailed to registered customers.
Contact us
Email hello@thyred.com for GDPR/CCPA requests or privacy questions.