Privacy Policy

Who we are

ThyRed is a product of AXOL VENTURES LLC, registered in WYOMING, USA
Email: hello@thyred.com
Website: https://thyred.com.

Information We Collect

When you interact with us, make a purchase, we may collect personal information:

• Name, email address, shipping/billing address
• Phone number (if provided)
• Payment information (processed by Shopify Payments/Stripe)
• Account login credentials

From website usage:

• IP address, browser type, device information
• Pages visited, time spent on site
• Order history and purchase details

Customer service:

• Communications with support (email content, timestamps)
• Any information you provide us when contacting us

How We Use Your Information

• Process and ship your orders
• Handle payments through Shopify Payments
• Provide customer support and respond to inquiries
• Comply with tax/accounting laws
• Send order confirmations and shipping updates
• Marketing communications (only with consent where required by law)
• To provide, operate, and improve our products and services
• To analyze and enhance the user experience of our website

Who we share data with

Service Providers:

• Shopify Inc. - Our ecommerce platform and payment processor (see their Privacy Policy)
• Shipping carriers (FedEx, USPS, DHL, etc.) for delivery
• Payment processors (via Shopify Payments)

Legal Requirements:

• Government authorities if required by law (tax audits, court orders)

We do not sell your personal data to third parties. In case of a merger, acquisition or asset sale, your information will be transferred to a new entity.

International Data Transfer

Data is primarily stored in the United States. For EU/UK customers, we use Shopify's Standard Contractual Clauses approved by the European Commission for data transfers.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Delete your data (subject to legal retention requirements)
• Object to marketing communications
• Restrict processing in certain circumstances
• Data portability (receive your data in machine-readable format)

California Residents (CCPA): You also have the right to know what data we collect, opt-out of data sales (we don't sell data), and non-discrimination for exercising rights.

Data Retention

• Order data: 10 years (tax and accounting laws)
• Customer service emails: 3 years after resolution
• Marketing preferences: Until you unsubscribe + 30 days

Cookies and Tracking

We use only essential cookies from Shopify for:

• Shopping cart functionality
• Payment processing
• Order completion

Security

We implement reasonable security measures including:

• SSL encryption for all data transmission
• Shopify's PCI-compliant payment processing
• Access controls for customer data

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to This Policy

We may update this policy. Changes will be posted here with the updated date above. Significant changes will be emailed to registered customers.

Contact Us

hello@thyred.com For GDPR/CCPA requests or privacy questions.