General Terms and Conditions
1. Applicability
1.1. The business relationship between AXOL VENTURES LLC (hereinafter referred to as the „Vendor“) and the customer (hereinafter referred to as the „Customer“) is governed exclusively by the following General Terms and Conditions in the version valid at the time of order placement.
1.2. Any inquiries or complaints should be directed to our customer service team, available on weekdays from 9:00 a.m. to 6:00 p.m. at hello@thyred.com.
1.3. These General Terms and Conditions define a consumer as any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
1.4. The Customer’s own terms and conditions, or any that deviate from these General Terms and Conditions, shall not be recognized unless explicitly agreed upon by the Vendor.
2. Offers and Service Descriptions
The presentation of products in the online shop does not constitute a legally binding offer but rather an invitation to place an order. Descriptions of services and products in catalogs or on the Vendor’s website do not constitute a guarantee or warranty.
All offers are subject to availability while supplies last. Errors and omissions excepted.
3. Order Process and Conclusion of Contract
3.1. The Customer may select products from the Vendor’s assortment and add them to a virtual shopping cart using the „Add to Cart“ button. The selection can be modified at any time before proceeding to checkout.
3.2. By clicking the „Place Order“ button and completing payment, the Customer submits a binding order for the items in their cart. Prior to finalizing the order, the Customer can review and amend order details at any time.
3.3. Upon receiving the order, the Vendor will send an automatic confirmation email summarizing the order details. This does not constitute order acceptance. A binding contract is only formed when the Vendor ships the goods within two business days or sends a second email confirming the dispatch.
3.4. If the Vendor offers prepayment options and the Customer fails to make payment within ten (10) calendar days of the order confirmation, the order will be considered void without further obligations for either party.
4. Prices and Shipping Costs
4.1. All prices listed on the Vendor’s website include applicable taxes.
4.2. Additional shipping costs may apply and will be clearly outlined during the order process and on a separate page of the Vendor’s website.
5. Delivery and Product Availability
5.1. Orders will be shipped upon receipt of full payment if prepayment was selected.
5.2. If delivery attempts fail after three attempts due to Customer fault, the Vendor reserves the right to cancel the order and issue a refund.
5.3. If an ordered product is unavailable due to supplier issues beyond the Vendor’s control, the Vendor reserves the right to cancel the order and refund any payments made.
5.4. Estimated delivery times and any shipping restrictions will be displayed on a separate webpage or in the product description.
6. Payment Terms
6.1. The Customer may choose from the available payment methods listed during checkout.
6.2. If payment on account is available, full payment is due within thirty (30) days of receiving the goods and invoice. Other payment methods require full prepayment.
6.3. If a third-party payment processor (e.g., PayPal) is used, their terms and conditions apply.
6.4. If a payment deadline is missed, the Customer may be charged statutory interest on arrears.
6.5. The Vendor reserves the right to claim further damages due to late payment.
7. Retention of Title
The Vendor retains ownership of all goods until full payment is received.
8. Warranty and Guarantees
8.1. Warranty obligations are governed by statutory provisions.
8.2. Additional guarantees apply only if explicitly stated in the product description.
9. Liability
9.1. The Vendor’s liability for damages is limited as follows:
9.2. The Vendor is fully liable for damages caused by willful misconduct or gross negligence.
9.3. In cases of minor negligence, the Vendor is only liable for breaches of material contractual obligations, with liability limited to foreseeable damages. The Vendor is not liable for minor breaches of other obligations.
9.4. These liability limitations do not apply to injuries to life, body, or health, fraudulent concealment of defects, or assumed guarantees.
9.5. The above limitations also extend to employees, representatives, and agents of the Vendor.
10. Contract Storage
10.1. Customers can print a copy of the contract using their browser’s print function before placing their order.
10.2. An order confirmation email containing all contract details and terms will be sent to the Customer. If registered, Customers can view their order history in their profile.
11. Governing Law and Jurisdiction
11.1. The place of jurisdiction for any disputes arising from the contract shall be within the United States, provided the Customer is a business entity, a public legal entity, or a special public fund.
11.2. The contract language is English.
12. Pre-Order Policy
12.1. Some products offered by the Vendor may be available for pre-order before official release.
12.2. By placing a pre-order, the Customer acknowledges that estimated delivery times are subject to change based on production schedules. The Vendor will provide updates as necessary.
12.3. If the Vendor is unable to fulfill pre-orders due to unforeseen circumstances, the Customer will receive a full refund of any payments made.
12.4. Pre-orders must be paid in full at the time of purchase unless otherwise specified. If multiple items are purchased, in-stock items may be shipped separately from pre-order items.
Disclaimer
This website and any related content are for informational and entertainment purposes only and are not intended to provide medical diagnosis, treatment, or prevention of any disease or health condition.