Prices, Shipping Costs, and Delivery Information
A consumer is any individual who enters into a legal transaction for purposes that are predominantly unrelated to their commercial or self-employed professional activities.
The prices displayed on product pages include all applicable taxes and charges within the United States. For customers outside the U.S., additional taxes, customs duties, and fees may apply when importing our products into your country. These charges are the responsibility of the buyer.
We offer worldwide shipping.
There are no shipping costs for digital content (e.g., e-books, software, etc.).
Shipping costs include any applicable taxes. Because the amount of tax included in shipping costs depends on the tax rate applicable to the purchased goods, the final shipping costs can only be determined during checkout. However, shipping costs will not increase from the initially displayed amount and will only be adjusted downward if applicable.
Returns and Warranty
We accept returns within 30 days of receiving your product.
Customers are responsible for return shipping costs.
2-Year Comprehensive Warranty
If your product is not functioning correctly within two (2) years of purchase, we will repair or replace it. Each warranty claim will be evaluated on a case-by-case basis, and we will work to get your product operational as quickly as possible.
- For non-defective product returns, the customer is responsible for all return shipping costs. International shipping charges are non-refundable. Products must be returned in their original packaging with all included accessories, or the return may be refused. Refunds will be issued after an inspection of the returned item. If the product is damaged or returned in an unsellable condition, the return will be denied and sent back to the customer. Refunds will be processed using the original payment method, and a 20% restocking fee will be applied to voluntary returns.
- Each warranty claim will be reviewed individually by AXOL VENTURES LLC. Possible resolutions may include, but are not limited to, sending replacement parts, troubleshooting via phone or email, or replacing the product with a new or refurbished unit. The warranty is valid for two (2) years from the purchase date. Any damage caused by the customer, including breakage from dropping, misuse, or unauthorized modifications, is not covered under the warranty.
- Any shipment that is correctly delivered but refused by the recipient, returned due to an incorrect shipping address provided by the customer, or sent back to our warehouse will incur a flat $50 fee for processing, warehousing, and reshipping.
- The warranty applies only to the original purchaser and is valid only for items purchased directly from www.thyred.com or an authorized reseller. It is non-transferable.